Posts by jw@asr.com.au
The importance of prioritising phone conversations
Despite the rise of digital communication, phone calls remain an essential part of conducting business. While emails and instant messaging may be viewed as a more convenient option, they often lack the personal touch that comes with speaking to someone over the phone. Unlike written communication, phone calls allow individuals to convey emotions, tone, and…
Read MoreBest practice for fire safety training
Though unlikely, there will always be the possibility of fires within a workplace. While the industry in which your company falls increases the possible occurrence, fires will and can occur anywhere, at any time. Importance of Fire Safety Training will continue to be a high-ranking importance within the Health, Safety and Environment space. Conduct…
Read More4 ways to improve your marketing strategy
4 ways to improve your marketing strategy Marketing strategies are built on a combination of historical and intuition data. Marketing directors use the relevant statistics to fuel plans for both digital and traditional ad campaigns. Though as the success of marketing strategies becomes more dependent on real-time data and evolving technology, new approaches are necessary…
Read MoreThe most important HR skills and how to master them
The most important HR skills and how to master them. Human Resources is a critical department in any organisation. HR professionals are responsible for attracting, retaining and talent managing, among a range of other duties. As the workplace evolves, the role of HR has become increasingly complex and mastering the most important HR skills…
Read MoreProactive vs. reactive customer service
In the world of business, customer service is critical to success. It is not enough to simply sell products or services; companies must also provide exceptional customer support to retain customers and build their brand reputation. One of the most important considerations for companies is whether to adopt a proactive or reactive approach to customer…
Read More